Privacy Policy

At MADAD 365, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website, mobile application, and Emergency QR services.

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1. Information We Collect

We may collect the following information when you register or use our services:

• Name
• Mobile Number
• Email Address (if provided)
• Address
• Emergency Contact Information
• Vehicle Details (if registered)
• QR Code Registration Details
• Device and Browser Information
• IP Address and Usage Logs

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Activate and manage Emergency QR services.
• Notify your emergency contacts when required.
• Provide customer support.
• Improve our products and services.
• Send important service notifications.
• Prevent fraud and unauthorized access.

3. Emergency QR Information

Your Emergency QR only displays the information that you choose to share. Sensitive personal information is never publicly exposed without your permission.

4. Information Sharing

We do not sell, rent, or trade your personal information. Information may only be shared:

• With your authorized emergency contacts.
• When required by law.
• To trusted service providers assisting our operations.
• To protect user safety or prevent fraud.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. OTP Authentication

Login to MADAD 365 is secured using One-Time Password (OTP) verification. Never share your OTP with anyone. Our team will never ask for your OTP over phone or email.

7. Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings.

8. Third-Party Services

Our platform may use trusted third-party services such as payment gateways, SMS providers, map services, or analytics tools. These services have their own privacy policies.

9. Your Rights

You have the right to:

• View your personal information.
• Update or correct your information.
• Request deletion of your account.
• Withdraw consent where applicable.

10. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

11. Children's Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

• MADAD 365
• Email: info@madad365.com
• Phone: +91 93130 82344
• Website: www.madad365.com